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Now enrolling departments — NERIS-ready reporting platform for fire departments  · 07-20-2026

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Volunteer FD Software NERIS Reporting ISO Rating ResponderReady™ Run Reporting Apparatus Articles

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Built by firefighters, for firefighters

Software for Volunteer Fire Departments

NERIS-ready incident reporting. Apparatus management. Digital checksheets. Crew accountability. Scheduling, polls, messaging, and a full mobile app — all in one platform built by people who actually run calls.

911 Analytics Dashboard
NERIS V1 Data Exchange Compatible

NERIS V1 Certified

Data Exchange Compatible

Verified by FSRI

$0
Per-Seat Fees
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Fire department equipment and apparatus
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Everything your department actually needs

Built from the ground up by volunteer firefighters and medical professionals who understand exactly what was missing from existing platforms, and then built it. One platform, every workflow, no add-on modules.

New Standard

NERIS-Ready Reporting

Submit incidents directly to the new national standard with one click. Built-in payload validation, submission history, and encrypted credentials. No middleware, no re-entry.

  • 1-click submit
  • Payload validation
  • Submission history
  • Review status tracking

Intelligent Run Reports

Guided incident documentation from dispatch through disposition. Structure fire, wildfire, medical, hazmat — all disciplines covered with an assistive narrative builder and scoped per-tab saving.

  • All disciplines
  • Narrative builder
  • Per-tab save
  • Auto personnel sync

Auto Dispatch Parsing

When dispatch comes in from your CAD, 911 Analytics automatically creates and pre-fills the run report. Address, incident type, and times populate before you leave the bay — via email parsing or direct CAD webhook.

  • CAD email parsing
  • Direct webhook
  • Auto pre-fill

Crew & Seat Accountability

Track exactly who rode what seat on every apparatus at every incident. First unit, additional apparatus, and mutual aid — all documented and reportable.

  • Seat assignments
  • Mutual aid tracking
  • Auto run-report sync

Mobile App (iOS & Android)

Respond on scene the moment you arrive. Tap your crew in, assign seats, log conditions, check apparatus, and get push alerts. Live now on the App Store, with Android in testing.

  • On-scene reporting
  • Push alerts
  • Pre-plans
  • iOS live now

Pre-Plans & Property Info

Build detailed pre-incident plans for every occupancy — photos, tactical markers, hazards, and access notes. Pull them up on scene from the app or kiosk, with full version history and one-tap PDF export.

  • Photos & markers
  • Hazard notes
  • Version history
  • On-scene access

ResponderReady™ Registry

Residents register their household — occupants, access needs, hazards, and pets — and it surfaces automatically to responders on scene by location. Encrypted entry codes reveal only when needed, every view audit-logged.

  • Resident-submitted
  • Surfaces on scene
  • Encrypted codes
  • Audit-logged

Hydrant Management

Map, classify, and inspect water supply with NFPA color coding by flow. Track branch size, outlet config, and inspection dates — feeding straight into your ISO suppression rating report.

  • NFPA classification
  • Inspection tracking
  • Feeds ISO report

Medical & Patient Care

NEMSIS-shaped patient care records attached to the run — vitals, interventions, trauma and cardiac documentation, and signatures. First-responder PCRs your department controls, built to hand off cleanly to your EMS agency.

  • Vitals & interventions
  • NEMSIS-shaped
  • Signatures
  • PDF export

Apparatus Management

Full lifecycle tracking for every unit. Maintenance logs, out of service flags, overdue service alerts, and discrepancy-to-work-order workflow baked in.

  • Maintenance logs
  • Out-of-service flags
  • Service alerts
  • Work orders

Digital Checksheets

Build custom inspection templates for any apparatus or station. Crews check on any device, discrepancies auto-flag leadership, and everything is logged with custom recurrence scheduling.

  • Custom templates
  • Auto-flag discrepancies
  • Recurrence scheduling
  • Timestamped logs

Inventory Management

Track equipment and supplies across stations and apparatus with a flexible pool architecture. Members report equipment issues directly, and leadership sees the full picture at a glance.

  • Equipment pools
  • Issue reporting
  • Station & unit scope

Certification Tracking

Track every member's certifications and expiration dates in one place, with automatic renewal alerts before they lapse. A department readiness matrix shows who holds what at a glance — and bulk import gets you set up fast.

  • Expiration alerts
  • Readiness matrix
  • Bulk import
  • Per-member view

Training & Education

Schedule training, track attendance and RSVPs, and log completions — in-person or online. Build quizzes, attach materials, and generate per-member training reports for compliance and hour tracking.

  • Sessions & RSVPs
  • Quizzes
  • Course Library
  • Completion tracking
  • Training reports

Shift Scheduling

Full duty scheduling with platoons, availability, and shift patterns. Supports 24/48, 48/96, Kelly, and California Swing rotations, plus a three-step shift trade workflow.

  • 24/48 & Kelly
  • Platoons
  • Vol. Availability
  • Shift trades

Points & Participation

Configurable activity points with a live department leaderboard — ideal for LOSAP programs and participation-based stipends. Award points automatically from runs and training, or manually with supporting attachments.

  • LOSAP-ready
  • Leaderboard
  • Auto & manual awards
  • Per-member detail

Messaging & Broadcasts

Direct messages, group chats, and department-wide broadcasts in one place. Real-time delivery, unread counts, and pinned conversations keep the whole crew on the same page.

  • Direct & group chat
  • Broadcasts
  • Unread badges
  • Real-time

Smart Notifications

A centralized notification engine with dozens of event types and per-department control. Lock-screen push for the calls and alerts that matter, with granular per-user delivery settings.

  • Lock-screen push
  • Dept controls
  • Choose individual notifications
  • Delivery logs

Polls & Voting

Run department votes, surveys, and decisions with seven question types and optional anonymous mode. Live result charts make membership votes and elections simple and transparent.

  • 7 question types
  • Anonymous mode
  • Live charts
  • Image questions

Analytics Dashboard

Response time averages, run volume trends, personnel participation, and apparatus utilization — all in one place. Filter by year or month and export to CSV for board presentations.

  • Response times
  • Run trends
  • CSV export

ISO Suppression Rating Report

Generate a ready-to-submit ISO fire suppression rating report that auto-derives from your live platform data — response times, staffing, hydrants, and apparatus — with PDF export and NFPA benchmark indicators.

  • Auto from live data
  • NFPA benchmarks
  • PDF export

Full Audit Trail

Every action logged — who created it, who changed it, when. Login tracking, soft deletes, and CSV export for compliance and legal review.

  • Change logging
  • Login tracking
  • CSV export

Department Public Page

A professionally designed public-facing department page included out of the box, with nine layout templates. Stats, contact info, and social presence — no web developer needed.

  • 9 layouts
  • Stats & contact
  • ResponderReady™
  • No dev needed

Auxiliary Member Portal

A dedicated space for your auxiliary — meetings and minutes, polls and voting, roster and officers, events and fundraising, a document library, and announcements, with office-based permissions.

  • Meetings & minutes
  • Roster & officers
  • Events & fundraising

Not built by a software company.
Built by firefighters.

The people who built legacy platforms have never dragged a line, turned a wrench at 2am, or sat through an NFIRS training wondering why the software fights you instead of helping you.

We built 911 Analytics because we are the customer — and the existing options were overpriced, over-complicated, and designed for someone else.

100%
NERIS compliant
1-Click
NERIS submission
All
Disciplines supported
0
Per-seat fees
01

NERIS Compliance Built In

The fire service is moving to NERIS. We built for it from day one — not bolted on as an afterthought. Submit with one click, track every submission, view the full history.

02

Flat Pricing, No Surprises

One price, unlimited users, all features. No per-seat fees, no add-on modules, no enterprise upsell conversations. Volunteer departments deserve enterprise tools at honest prices.

03

County & Multi-Department Ready

One county contract can cover every department in the jurisdiction. Consolidated reporting, shared oversight, and per-department access control — ideal for county EMA and OES contracts.

04

You Shape the Roadmap

Early departments get direct access to the developer. Your workflow problems become features. This isn't a locked product — it's a platform built alongside the departments using it.

Your department,
in your pocket

The 911 Analytics mobile app puts on-scene response, apparatus status, training, checklists, polls, and department notifications right in your pocket. Available now on iOS, with Android in closed testing.

  • Respond on scene — tap crew in, assign seats, log conditions
  • Real-time apparatus in/out of service alerts
  • Lock-screen push for dispatch and department broadcasts
  • Pre-plans and property information on scene
  • Polls, training RSVP, group chat, and digital checklists
Download on the App Store Get it on Google Play

Android in closed beta — tap to join

911 Analytics polls and voting on mobile 911 Analytics home dashboard on mobile 911 Analytics notifications on mobile 911 Analytics pre-plan map on mobile

The portable
command board

Mount a tablet in the apparatus, and turn it into a live incident command board. When dispatch hits, the kiosk lights up with a real-time response map, apparatus tracking, crew accountability, and pre-plans — no login, no fumbling, just the call in front of you.

  • Live response map with apparatus GPS and tactical markers
  • Status workflow — responding, on scene, cleared, back on station
  • Real-time crew and seat accountability as members arrive
  • Pre-plans and owner/occupant info pulled up on scene
  • Drop markers to visualize apparatus placement and scene layout
  • View the ticker in real time to watch the scene as it unfolds
  • Boots straight to the board — PIN protected only on exit
See It in a Demo
911 Analytics station kiosk on a tablet — live response map, status workflow, and crew timeline
LIVE
Real-time map

Simple. Honest. Flat.

One price. All features. Unlimited users. No surprises on renewal day.

County contracts available: One agreement, every department covered. Counties managing multiple volunteer departments can consolidate NERIS compliance, reporting oversight, and platform access under a single contract. Contact us to discuss.

See it in action

Schedule a live demo and we'll walk through the full platform with your department's workflow in mind. No sales pressure — just a real look at whether this fits your needs.

Book a Demo