Most fire department software is built for large career departments and sold to everyone else, with pricing that climbs every time you add a member. Volunteer and combination departments get a worse fit at a worse price. 911 Analytics is the opposite: built from the first line of code by someone who runs calls in a volunteer department, priced flat so your whole roster fits, and designed around the realities of staffing a department with people who do it on their own time.
Everything a department actually runs on
Instead of stitching together separate tools for reporting, apparatus, scheduling, and communication, 911 Analytics puts them on one platform where the data connects:
- NERIS run reporting — guided, multi-discipline incident reports with live readiness and one-click submission to the national standard
- ISO / FSRS rating — estimate your Public Protection Classification from live data and find the points to improve it
- Apparatus management — specs, maintenance, service status, and NERIS unit sync for every rig
- Live response kiosk — apparatus iPad shell with crew seating, GPS tracking, and an on-scene map
- Auxiliary member portal — a dedicated space for your auxiliary, with its own roster, events, and communication
- Deep medical records — full patient documentation that goes well beyond a lite ePCR Coming Soon
The differentiators that matter
A live response view ties apparatus GPS, responding personnel, hydrants, and pre-plan data onto one map as a call unfolds. The auxiliary portal gives the people who support the department — banquets, fundraising, logistics — a real place in the system instead of an afterthought. The medical records module documents patient care in depth rather than the stripped-down version bundled into most fire packages. And the ISO tooling is something almost no competitor offers at all. These aren't checkboxes; they're the features volunteer departments tell us they can't get elsewhere.
Flat pricing, whole roster. No per-seat fees means you can put every firefighter and every auxiliary member on the platform without watching the bill climb. Pricing scales with the department, not the headcount.
Web plus mobile
The full platform runs in any browser, with companion iOS and Android apps for dispatch notifications, response, messaging, and member features. Whether someone's at the station on a desktop or getting toned out at 2 a.m. on their phone, the department's data is in one place.
Built by firefighters, for firefighters
911 Analytics was built and run by volunteer firefighters and medical professionals, used in the field by a live pilot department. It's not a generic SaaS product with a fire skin — it's software shaped by actually running the calls, doing the reports, and managing the apparatus it's meant to handle. Explore the pieces below, or schedule a demo to see it on your department's workflow.